Customer Console Logins are Down

Incident Report for Enzoic

Resolved

This incident is now resolved and the customer console is fully accessible once again.

Posted Sep 28, 2022 - 21:18 UTC

Monitoring

AWS has mostly recovered. Occasional API calls are still failing, but console should now be accessible.

Posted Sep 28, 2022 - 19:52 UTC

Identified

This seems to be due to a widespread outage with AWS's API Gateway service. We expect this will be resolved soon.

Posted Sep 28, 2022 - 17:38 UTC

This incident affected: Customer Web Console (Customer Web Console Frontend, Customer Web Console API).